
一、引言
随着全球跨境电商市场的持续扩张,TikTok Shop作为新兴的社交电商平台,正通过不断优化商家入驻政策与权益体系,吸引更多优质卖家布局欧洲市场。近日,TK小马研习社网站发布了TikTok Shop跨境POP(Platform Open Plan)模式欧洲站入驻标准的最新调整方案,同步升级了商家扶持权益。本文将从政策更新要点、权益升级亮点、对跨境卖家的影响及合规建议等维度,为商家提供专业解读,助力把握平台红利。
二、TikTok Shop跨境POP欧洲入驻标准更新要点
(一)基础资质要求调整
- 企业主体资质
- 中国大陆商家需提供有效的营业执照(经营范围含“进出口”或“跨境电商”相关类目),个体工商户暂不支持入驻。
- 中国香港及海外商家需提供当地注册公司证明文件及税务登记证,注册年限需满1年(部分优质品牌可放宽至6个月)。
- 品牌资质要求
- 自有品牌商家需提供商标注册证(R标),商标类目需与经营商品一致;授权品牌需提供品牌方出具的三级以内完整授权链路证明。
- 新增“品牌影响力评估”维度:对无商标或商标注册未满6个月的商家,需提供近3个月内其他主流电商平台(如亚马逊、eBay)的销售数据(月均GMV≥1万美元)或社交媒体账号粉丝量证明(TikTok账号粉丝≥10万)。
- 合规与风控要求
- 商家需签署《TikTok Shop跨境商家服务协议》及《数据合规承诺书》,确保商品信息、物流履约及用户数据处理符合欧盟GDPR(《通用数据保护条例》)标准。
- 近1年内无重大违法违规记录(如税务失信、知识产权侵权、虚假交易等),且在其他电商平台无“关店”或“限制销售”处罚记录。
(二)运营能力门槛提升
- 供应链与物流能力
- 需提供与至少2家欧洲本地或跨境物流服务商(如DHL、DPD、极兔国际)的合作协议,确保订单履约时效(标准配送≤72小时揽收,妥投时效≤14天)。
- 针对3C、家居等大件商品,需额外提供海外仓合作证明(仓储面积≥500㎡,覆盖英国、德国、法国核心区域优先)。
- 平台运营经验
- 近6个月内有跨境电商平台运营经验,需提供店铺后台截图(含GMV、好评率≥90%、纠纷率≤1%等关键指标)。
- 需配备至少1名英语客服人员(或第三方客服合作证明),响应时效要求:工作时间内≤2小时,非工作时间≤12小时。
三、商家权益升级:从“入驻扶持”到“全链路增长”
(一)流量与营销支持
- 冷启动流量包
- 新入驻商家可获得价值500欧元的TikTok广告 credits,用于投放“小店随心推”或“Feed Ads”,定向触达欧洲本地用户。
- 优质品牌商家(满足GMV目标及好评率要求)可申请“TikTok Shop欧洲新锐品牌计划”,获得站内首页推荐、挑战赛资源位等曝光权益。
- 内容生态联动
- 开放“商家自播+达人带货”双渠道:商家可免费接入TikTok Creator Marketplace(达人广场),与欧洲本地网红(粉丝量1万-100万)达成合作,平台提供10%的佣金补贴(上限500欧元/月)。
- 推出“短视频挂车激励计划”:商家发布商品相关短视频并添加购物车,单条视频播放量≥10万可获额外流量奖励(曝光量提升50%)。
(二)物流与履约保障
- 海外仓补贴政策
- 2025年12月31日前入驻的商家,使用TikTok Shop官方认证海外仓(如谷仓、万邑通),可享受前3个月仓储费50%减免,尾程运费低至市场价7折。
- 开通“退货无忧”服务:用户退货地址默认海外仓,平台承担首单退货运费(上限20欧元/单),降低商家售后成本。
- 支付与结算优化
- 结算周期缩短至T+7(原T+15),支持欧元、英镑、美元等多币种提现,汇率按提现当日中行实时汇率结算,无额外汇损。
- 新增“账期信用额度”:连续3个月达标商家(GMV≥5万美元/月,纠纷率≤0.5%)可申请最高5万美元的提前结算额度,缓解资金压力。
(三)合规与培训支持
- 合规绿色通道
- 平台提供免费的欧盟法规合规检测工具(如CE认证、RoHS指令、食品接触材料测试等),检测通过后可获得“合规标签”,提升商品搜索权重。
- 接入第三方知识产权保护平台,对商标侵权投诉提供72小时快速响应机制,降低商家维权成本。
- 商家成长体系
- 上线“TikTok Shop欧洲商家学院”:提供从入驻流程、运营技巧到本地市场洞察的免费课程,完成指定课程可获得“运营能力认证”,解锁更多流量权益。
- 专属客户经理服务:月GMV≥10万美元的商家可分配1对1客户经理,提供选品建议、活动申报等定制化支持。
四、对跨境卖家的影响与应对建议
(一)机遇:平台红利与增量市场
- 流量优势:TikTok在欧洲拥有超2.5亿月活用户,年轻群体(18-35岁)占比超60%,消费潜力巨大,POP模式允许商家直接对接用户,降低中间链路成本。
- 政策倾斜:本次权益升级聚焦“冷启动扶持”与“合规减负”,对中小品牌商家更友好,尤其是具备内容创作能力或供应链优势的卖家,有望快速起量。
(二)挑战:合规门槛与竞争加剧
- 合规成本上升:欧盟对商品安全、数据隐私的监管严格,商家需投入更多资源进行资质认证与合规改造(如产品检测、本地化客服)。
- 内卷风险:随着入驻标准放宽,预计2025年Q4欧洲站商家数量将增长30%,建议卖家提前布局细分品类(如家居智能设备、环保美妆),避免红海竞争。
(三)实操建议
- 资质预审:提前通过TK小马研习社“入驻资质自测工具”核查材料完整性,重点补充品牌授权文件及物流合作协议。
- 内容运营:组建本地化内容团队,结合欧洲节日(如圣诞节、黑五)策划短视频营销,利用“挑战赛+达人探店”组合提升商品曝光。
- 数据监测:使用TikTok Shop商家后台“生意参谋”功能,实时跟踪用户画像(如年龄、地域、消费偏好),动态调整选品与定价策略。
English Version
I. Introduction
随着全球跨境电商市场的不断扩大,TikTok Shop这个新兴的社交商务平台,正通过优化商家入驻政策和福利体系,吸引更多优质卖家进入欧洲市场。近日,TK小马研究会网站发布了TikTok Shop欧洲站跨境POP(平台开放计划)模式准入标准的最新调整方案,以及升级的商家扶持福利。本文从政策更新亮点、福利升级亮点、对跨境卖家的影响、合规建议等角度为商家提供专业解读,助力商家抢占平台红利。
II. Key Updates to TikTok Shop Cross-border POP EuropeEntry Standards
(A) Adjustments to Basic Qualification Requirements
- Corporate Entity Qualifications
- Mainland China merchants must provide a valid business license (with “import and export” or “cross-border e-commerce” in the business scope); individual industrial and commercial households are not supported.
- Hong Kong and overseas merchants need to provide local company registration documents and tax registration certificates, with a registration period of at least 1 year (some high-quality brands can be relaxed to 6 months).
- Brand Qualification Requirements
- Self-owned brand merchants must provide a trademark registration certificate (R mark), and the trademark category must be consistent with the business products; authorized brands need to provide a complete authorization chain certificate within three levels issued by the brand owner.
- Added “brand influence evaluation” dimension: For merchants without trademarks or with trademarks registered for less than 6 months, sales data from other mainstream e-commerce platforms (such as Amazon, eBay) in the past 3 months (monthly average GMV ≥ 10,000 USD) or social media account fan certification (TikTok account fans ≥ 100,000) are required.
- Compliance and Risk Control Requirements
- Merchants must sign the “TikTok Shop Cross-border Merchant Service Agreement” and “Data Compliance Commitment Letter” to ensure that product information, logistics performance, and user data processing comply with EU GDPR standards.
- No major violations in the past year (such as tax dishonesty, intellectual property infringement, false transactions, etc.), and no “store closure” or “sales restriction” penalties on other e-commerce platforms.
(B) Improvement of Operational Capability Thresholds
- Supply Chain and Logistics Capabilities
- Provide cooperation agreements with at least 2 local or cross-border logistics service providers in Europe (such as DHL, DPD, J&T Express), ensuring order fulfillment timeliness (standard delivery ≤ 72 hours for collection, delivery ≤ 14 days).
- For large items such as 3C and home furnishing, additional overseas warehouse cooperation certificates are required (warehouse area ≥ 500㎡, covering core areas in the UK, Germany, and France is preferred).
- Platform Operation Experience
- Have cross-border e-commerce platform operation experience in the past 6 months, and provide store background screenshots (including key indicators such as GMV, praise rate ≥ 90%, dispute rate ≤ 1%).
- Equip at least 1 English customer service staff (or third-party customer service cooperation certificate), with response time requirements: ≤ 2 hours during working hours, ≤ 12 hours during non-working hours.
III. Upgrade of Merchant Benefits: From “Entry Support” to “Full-link Growth”
(A) Traffic and Marketing Support
- Cold Start Traffic Package
- Newly settled merchants can receive €500 in TikTok advertising credits for “Shopee Ads” or “Feed Ads” to target local European users.
- High-quality brand merchants (meeting GMV targets and praise rate requirements) can apply for the “TikTok Shop Europe Emerging Brand Program” to obtain exposure benefits such as homepage recommendations and challenge resource slots.
- Content Ecology Linkage
- Open “merchant self-broadcasting + influencer带货” dual channels: Merchants can freely access the TikTok Creator Marketplace and cooperate with local European internet celebrities (10,000-1 million fans), with the platform providing 10% commission subsidies (up to €500/month).
- Launch the “Short Video Trailer Incentive Program”: Merchants who post product-related short videos with shopping carts and achieve ≥ 100,000 views per video will receive additional traffic rewards (50% increase in exposure).
(B) Logistics and Fulfillment Guarantee
- Overseas Warehouse Subsidy Policy
- Merchants settling in before December 31, 2025, using TikTok Shop officially certified overseas warehouses (such as GoodCang, WINIT) can enjoy a 50% reduction in storage fees for the first 3 months, and final-mile shipping fees as low as 30% off the market price.
- Launch “Return Worry-free” service: The default return address for users is the overseas warehouse, and the platform bears the first return shipping fee (up to €20/order), reducing merchants’ after-sales costs.
- Payment and Settlement Optimization
- The settlement cycle is shortened to T+7 (original T+15), supporting multi-currency withdrawals in euros, pounds, US dollars, etc. The exchange rate is settled at the real-time exchange rate of the Bank of China on the withdrawal date, with no additional exchange loss.
- Add “credit limit for account period”: Merchants who meet the standards for 3 consecutive months (GMV ≥ 50,000 to ease capital pressure.
(C) Compliance and Training Support
- Compliance Green Channel
- The platform provides free EU regulatory compliance testing tools (such as CE certification, RoHS directive, food contact material testing, etc.). After passing the test, merchants can obtain a “compliance label” to improve product search weight.
- Access third-party intellectual property protection platforms to provide a 72-hour rapid response mechanism for trademark infringement complaints, reducing merchants’ rights protection costs.
- Merchant Growth System
- Launch “TikTok Shop Europe Merchant Academy”: Provide free courses from entry procedures, operation skills to local market insights. Completing designated courses can obtain “operation capability certification” and unlock more traffic benefits.
- Dedicated account manager service: Merchants with monthly GMV ≥ $100,000 can be assigned a 1-on-1 account manager to provide customized support such as product selection suggestions and event application.
IV. Impact on Cross-border Sellers and Response Suggestions
(A) Opportunities: Platform Dividends and Incremental Market
- Traffic Advantage: TikTok has over 250 million monthly active users in Europe, with young people (18-35 years old) accounting for over 60%, with huge consumption potential. The POP model allows merchants to directly connect with users, reducing intermediate link costs.
- Policy Inclination: This benefit upgrade focuses on “cold start support” and “compliance reduction”, which is more friendly to small and medium-sized brand merchants, especially sellers with content creation capabilities or supply chain advantages, who are expected to quickly increase sales.
(B) Challenges: Compliance Thresholds and Increased Competition
- Increased Compliance Costs: The EU has strict regulations on product safety and data privacy, requiring merchants to invest more resources in qualification certification and compliance transformation (such as product testing, localized customer service).
- Involution Risk: With the relaxation of entry standards, the number of European station merchants is expected to increase by 30% in Q4 2025. It is recommended that sellers layout segmented categories in advance (such as home smart devices, eco-friendly cosmetics) to avoid red sea competition.
(C) Practical Suggestions
- Qualification Pre-review: Check the completeness of materials in advance through the “entry qualification self-test tool” on the official website of TK XiaomaResearchClub, focusing on supplementing brand authorization documents and logistics cooperation agreements.
- Content Operation: Establish a localized content team, plan short video marketing in conjunction with European festivals (such as Christmas, Black Friday), and use the “challenge + influencer store exploration” combination to increase product exposure.
- Data Monitoring: Use the “Business Advisor” function in the TikTok Shop merchant backend to track user portraits in real-time (such as age, region, consumption preferences), and dynamically adjust product selection and pricing strategies.
© 版权声明
文章版权归作者所有,未经允许请勿转载。
相关文章
暂无评论...